We realise that if you incur a loss and need to make a claim you deserve all the advice and support that we can offer.   Please contact our office as soon as possible and we can help you with insurer notification, document lodgement and claims management and settlement services.   To notify us of a claim please phone 9998 2700 or via email at claims@ijd.com.au.   We appreciate that accidents and losses don’t always occur during business hours so in this instance please call 0418 645 972. If we are unable to answer your call, please leave a message and we will return your call as soon as possible.   Claims services require more than you completing a claim form and it is because of this belief that we do not have an automated claims forms available on this site. At this time more than any other our commitment is that we will assist you to the best of our ability and ensure that you aren’t left on your own in making a claim on your insurance.   However once you have contacted us we will provide you with advice and also documentation via email, fax or mail.